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i’m sorry, but it didn’t work. website goes into critical error when I add that code line.

how can i contact them. where do i send email ? please details. i want help

Hi again Ashan

Don’t take it the wrong way; it was just a message of desperation. Normally, I don’t make these kinds of comments, but now I’m trying to make some modifications and do some translations of new fields, and I just have to wait.

Take these lines as constructive; at no time take it personally.

1. I understand that they are human and make mistakes. Is there a permanent URL where we can test the new features? I know it’s difficult since they assume that their configuration is sufficient, but there are many possibilities in each installation of their plugin.
2. I have ended up with 3 or 4 old versions of their plugin that haven’t been updated because they work correctly. Isn’t this a bit serious? What’s the point of releasing more updates if the previous versions work well? Additionally, if you charge for the add-ons each year, shouldn’t it be for support and updates? Why not offer a one-time payment and suggest that we stick to the old versions? It doesn’t make much sense.
3. I made the mistake of updating without doing a prior test. It won’t happen again, especially with the responses you provide us.
4. If version 4.9.2 will fix these bugs, what assures us that it will bring new ones? Also, I have to update forcibly since I currently have version 4.9.1, which is mostly broken. I hope I don’t have to wait for version 4.9.3 or maybe 4.9.4, given that we should stick to versions that “work.”

– Default event timezone (broken)
– 1210 additional lines of CSS code for implementation in our design, (32Kb)
– The setting in Time Settings -> Date/Time Settings in the Front-end -> Enable custom time format in eventCard -> Date Format: I can’t use special PHP characters. What I mean by this is that if I use the setting l jS of F Y h:i:s A, it would translate to “Monday 8th of August 2005 03:12:46 PM”, but it does not reflect because it does not understand what of is. In my case, it would be l, d de F de Y, which translates to “Viernes, 28 de marzo de 2025”, but that does not work.
– Sometimes, varying by versions, the color styles do not apply directly from the settings; I have to forcibly modify the CSS.
– EventCard Settings -> Featured Image: It still looks bad in all aspects; the lightbox had to be disabled with a solution that you proposed, but to date we have no option to remove the lightbox from the main image, which we find totally unnecessary.
– Modification in each update of the _evo-template-functions.php file so that it displays correctly on our site, ensuring that the header goes first and not after.
– In each update, we check if the custom fields were broken because the styles change; we have to reapply them if that happens or if they simply decided to change classes in the CSS and the tags, which means redoing the modifications.
– For now, these are some things.

After this, I will make a detailed list of what we do every time we update your plugin, yes, because only yours has issues; with others, we normally never have problems.

Gracias por tu respuesta. Te deseo lo mejor para ti y tu equipo, y que estos problemas se vayan solucionando por el bien de todos.

I hope you have an excellent day and that you also receive blessings.

Cannot seem to login. It is saying my email is wrong when resetting password

When you “execute now” the job through the Cron Manager plugin, yes it works.

But it’s supposed to execute automatically when the scheduled time is reached right? and actually it’s not sending anything.

This plugin seems to be updated already

Thanks, fixed now!

Thank you for letting us know we have recognized this issue and will get this resolved in version 4.9.2 which should be out early next week 🙂

I see, I am sorry Davide we do not offer those. However since this payment was made via paypal. If you go to your paypal payment page you should be able to grab the refund transaction details. 

https://www.paypal.com/unifiedtransactions/details/payment/0V302851XM335210G

Also please let us know what design issues you are finding to be difficult? and which parts are taking too much time to implement?