Archives: Replies

Thanks. It now like this:

http://prntscr.com/r87fb6

Sorry, not the REST API, the Event API, which is your product.  I have purchased both.  This ticket is about the Event API.

Your product does not stay activated.  I activate it using the license key I have and it turns on, or at least appears to do so.  However, if I refresh the page it deactivates itself.  This happens every time.

 

We are sorry for the delay.

1. About the title/text color. You changed the background to black. If you want to change the text to white please remove the style from EventON > Styles.

2 & 4. About rating. The problem is not in the minifying plugin but in some other plugin that replaces icons (<i> HTML tag) with svg items. Please turn off your plugins one by one to find which one can cause this or try switching your theme.

3. About Google Map. Please fix this error:

Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

Please check if you created your key correctly by following https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/

Hello,

Please add this to the shortcode:

event_count_list=”yes”

Please also update Event Lists: Ext, if needed.

Please check https://www.vidartscience.org/2514-2/

Full Call is associated with Olivia@williamsburgfamilies.com – thanks

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us FullCal Order ID since I cannot find it associated with this email: olivia.wf@gmail.com

Ashan,

Tried activating DailyView but it changes to Activate Now after I refresh the page. Also it shows old versions of add-ons even so the server has the latest versions:

Rest API is not our product. Please contact it’s developers about this issue.

What version of Event API add-on are you using? Even if it is not activated, it should still be available in EventON Settings:

So I downgraded to EventON 2.7.3 and Fullcal 1.1.6 and everything looks like its going to work again.

 

I would love to keep running the latest version and still use this plug in for other clients if you can keep me informed on updates that should fix this issue with the latest builds?