Archives: Replies

Oh wait – now you drive me somewhere.

Your API code works per domain, you need to change it for the second site for your new domain, so it can function properly.

What is the code you pasted it, tell us exactly so we can see why it did not worked.

Great!

Let us know if we can help any other way

You are welcome!

We appreciate a lot the patience, we understand it is hard to do so, but we are doing our best to solve the issue as soon as possible.

I get that.  I see the little button. But if you logged into my account, you will see that on my event page I have that code, and it is not showing up on the event page when you view it. Why are my events not showing up? That is the big question here.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hey Gina,

This is because the Gutenberg is hiding the shortcodes, this is why you do not see them. You can still build the page and use the shortcode generator that is located over our settings, to generate the shortcode you need 🙂

Hi Basilis Kanonidis,

Thanks for the reply. I am confused. Of course I have – can you not see this in the account? The licence keys would have been activated.

Thanks in advance for your kindness in getting the answers to me.

Hey Adam,

We are sorry it does taking more time, but we are working towards all the updates and the most solutions we can come up, so just give us a little bit more time and we will do have something for you really soon!

Hey Roberto,

Give us some time to reset this, our CEO is reviewing the ticket.