Archives: Replies

Hey Seth,

We do reply inside 24 – 48h and we try to manage all the tickets.

Posting a new one, just creates extra load and pushing everything else back.

We do appreciate your patience while we review your ticket.

Hey Leila,

Any update?

You are welcome 🙂

Hi Leila,
Let us know if you agree on the price.

Thank you

Hi Leila,

It will cost you 35$ to be done.
Please confirm with that and we can proceed for you

Joshua I have gone ahead and refunded you for the complete order.

Joshua, I have refunded the booking addon for you. however ICS addon is with another itme in the order and makes it hard to refund just one item. Is there any chance you would take credit for future purchase of other addons instead of ICS addon refund?

Joshua, sorry for the confusion. Actually the bookings addon require tickets and woocommerce plugins.

You can set ticket price to $0.00 and have your students book time slots without having to pay. Please let me know the order ID for ICS addon you purchased and I can process the refund for that.

Hey Josh,

Lets solve one by one – i have assigned the ticket to Ashan, to check for the ICS imported and I will then check for you how to use the plugin.
Thank you

Hey Joshua,

That can work our, but you would need to have an active ” event ” as an example a ” Professor Meetings ” so the titme can be payout.
It is the same thing, so simple for you to make it done!

Let us know if you need further help.