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Replies for tickets on suppota

Reply to: tickets(158512)

Hello tehre I am sorry I can not login to that website. Can you please send me correct wp-admin link?

Reply to: tickets(159349)

Sorry for not getting back to you sooner. I do not see any accounts withr email ammimounir@gmail.com. for myeventon.com is there other emails used?

Reply to: tickets(160114)

I have refunded you for the order. Sorry for not getting it refunded sooner earlier.

If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(159338)

Ok i found the issue as well releaseing new version 1.3.2 please update to the new version and see if that resolve the issue.

http://docs.myeventon.com/documentations/changelog-subscriber/

Reply to: tickets(160132)

I apologize, but where do I find my shortcode? I only ask where to find my shortcode as when I go to setting and click on shortcodes, it doesn’t show one has ever been made.

 

Also, I have a question about my events showing up on google’s search console. It’s showing a lot of JSON code errors. You can see in the attached screen cap. Can you guys tell me how to go about fixing these issues as well, so that my events will show on google?

Reply to: tickets(159594)

Also, in the widget, is it possible to have the date go horizontally above the event name? Or is this not possible?

Thanks.

Reply to: tickets(159338)

Andrea, The actionUser event submission form is not connected to subscriber to send new emails to subscribers everytime a new event is submitted via frontend form. It is only for backend. 

Let me check into the categories issue. 

Reply to: tickets(160180)

I belive i must had misunderstood the setting I have reopened that ticket. lets follow up via there for any questions related to this JP 🙂