Archives: Replies

Unfortunately, we aren’t able to provide support for customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Unfortunately, we aren’t able to refund the main plugin. We can only refund add-ons from https://www.myeventon.com/addons/.

Please contact CodeCanyon.

Please go to http://sanpedrobayhistoricalsociety.com/wp-admin/admin.php?page=eventon#evcal_011

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hello,

Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.single-ajde_events .evo_page_body { margin-top: 140px }

Hello,

Please update EventON to 2.8.5 and FullCal to 1.1.11. After add this to the shortcode:

ux_val=”4a”

On our test server: http://dev2.myeventon.com/20355-2/

Hello,

Are you sure that April is correct? I cannot see any events in April:

Could you elaborate more?

Hello,

Unfortunately, I cannot load any pages from your website. Could you please update EventON to 2.8.5, if needed?

Please also follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Could you fix this error:

Google Maps JavaScript API error: ApiNotActivatedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

More info https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/

Please also don’t forget to turn off EventON > Google Maps API > Disable Google Maps API.

Hey Astrid,

can you show us with an example what you mean or how you want to implement this so we can understand properly?