Archives: Replies

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you send us your license info so we can try to activate it? Sometimes you need to use a different machine because of caching issues.

Hello,

Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

span.evo_start { background-color: black !important; padding: 5px 10px }

Hello,

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Sometimes you need to use a different machine because of caching issues.

In our system it says that Event API was activated on https://oureventstream.wpcomstaging.com/. I can deactivate it so you can try again. Or check https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/ > Method #2.

No, I’m not going to give you my WP Admin password or let you have access to my account

You can create a test account and only let us access EventON Settings > License.

Hello,

So when i go to the event creation page and I create a NEW email for RSVPed users, they never actually get it.

Could you send us a screenshot of this part? Everything seems to be working correctly:

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

I checked your purchases and noticed Event Lists: Ext – Single Site (#44976). If you want to use my shortcode please install it. Otherwise please try this code:

[add_eventon_list number_of_months=”12″ event_past_future=”future” hide_empty_months=”yes” hide_month_headers=”yes” ]

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2:

Please remove lightbox=”yes” from the shortcode. This option is not supported.