Reply to: tickets(383101)
Replies for tickets on suppota
Hi Dave,
That does make sense. I’ll disable the GPay option and see if that does the job.
Thanks.
Hello,
Please use this Event Lists shortcode:
[add_eventon_list number_of_months=”12″ tiles=”yes” tile_bg=”1″ hide_empty_months=”yes”]
Hello,
Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds.
A renewal reminder mail was sent before the charge was made. We had given you opportunity to cancel if you didn’t want the renewal.
Please take a look at RSVP add-on:
https://www.myeventon.com/addons/rsvp-events/
Try on
https://dev.myeventon.com/wp-admin/
This ticket is private.
I created this test event:
https://dev.cmcm.qc.ca/wp-admin/post.php?post=7464&action=edit&classic-editor
Then made this test order (made sure to complete it):
https://dev.cmcm.qc.ca/wp-admin/admin.php?page=wc-orders&action=edit&id=7466
Then executed these jobs:
Received these reminders:

Our hosting service confirmed the WP-Cron is working well qnd no firewall is blocking the cron jobs.
When I “Execute now” the cron using the plugin WP Cron Manager, the email is being sent.
But when we are waiting for the scheduled date normally, nothing happen.
Hello,
Please update Action User add-on to 2.4.9.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Unfortunately, you need to contact GoDaddy about this, since we don’t really know how their cache system works.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!