Archives: Replies

Hi,

This didn’t work.

[add_eventon_list event_type=”170″ number_of_months=”12″]

We are sorry for the inconvenience.

It’s confusing as to why someone would add an option before they have bought the actual ticket?

Could you elaborate more? I am not sure how a customer can buy a ticket and only then add an option. Shouldn’t it be the other way around?

Hello,

You selected “Feature Request” for this ticket: https://helpdesk.ashanjay.com/ticket/i-am-trying-the-create-an-rss-feed-from-eventon-to-mailchimp/, this is why we didn’t respond.

I also purchased the Subscriber addon, but the I would like the template to look exactly the same as the other email templates sent out through Mailchimp

You can customize Subscriber’s New Event email templates by by copying eventon-subscriber/templates/email_new_event.php to * ../wp-content/themes/yourtheme/eventon/subscriber/. Unfortunately, we unable to help with customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

There must be a way to use the RSS funtionality to link in with Mailchimp.

Please check this guide: https://mailchimp.com/help/share-your-blog-posts-with-mailchimp/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

The same on dev2: 

For me it’s not loading 2013 and 2012.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Thanks…..that’s the usual response I thought I’d get.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

You can downgrade EventON to 2.7.3: https://www.dropbox.com/s/4kr060y45fa9cmm/eventON_2.7.3.zip?dl=0. Unfortunately, I don’t have the earlier version of FullCal,  however I contacted our Main Developer about this.