Archives: Replies

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

My IP: 90.94.231.34

Please use this code:

.evosliderbox.ajde_evcal_calendar .eventon_events_list .eventon_list_event:before {content: none !important;}

Hello

Are you referring to the month name alongside with the year? If so please try this code:

.evcal_month_line p { text-transform: lowercase !important; }

I mean Yearly View addon NOT Yearly Popup

Hey,

Checking to make sure we can catch the ddate. 

It is working now, im using an older api key, no clue why the new one isnt working.

 

Thanks in advance.

I don’t mean to pester but my client is getting impatient as it’s been down for over a week now and I can’t do anything to fix it. Please help.

Hi Artem,

I tried doing that (not sure if I did it correctly) and unfortunately no luck.

I re-did the user access

username:ashan

password: Jay123

 

Please note that I did disable ALL plugins that allowed me to disable. (woocommerce & elementor do not permit disabling). and the issue persisted.

 

Thank you for your continued support.

We created a staging site, deactivated all plug-ins except for yours and updated to the Twenty Twenty theme and the problem still exists.

I know you offer that solution. That solution doesn’t work for me. I need to test the plugin add-ons with a LOT of data that I have on a development server. I can’t do the tests I need to do on your server.

Can I please buy your plugin add-ons and get a refund if they don’t do what I need? If not, I will not buy them. You all are the only paid plugin developers I know who don’t immediately offer a good faith refund trial period.