Replies for tickets on suppota
Hello,
Please check and confirm if this is the correct Order ID: #78333
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Please update EventON to 2.8.5, check and let us know.
Hello,
Are you referring to the included with CSV Import add-on sample.csv file?
Please send us FTP access to your site as a private message, I am going to install EventON 2.8.5 alongside with your current one.
Could you update DailyView to 1.0.11?
Please also try adding this to the shortcode:
filter_type=”select”
Google Maps. Please fix:
Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
1. Could you send us your shortcode? Not sure where to find it.
Ashan,
ICS Importer removes this spacing:
Outlook ICS link all the events have an “n” in their content
No issues with this on our test server.