Archives: Replies

Hello,

Event Tickets are hidden in Woo’s Shop by default. Users can only buy them from Event Card:

Hi,

Thanks for replying to my series of questions and sorry for the delay in replying. Others got in the way.

Looking at point 1 my email daviesh@hotmail.com. Which is the email I use to get to this page via WP.

Please can you help resolve so that I can signup via your webpage?

Many thanks

 

Haydn Davies

 

Hello,

Please add this to the shortcode:

hide_mult_occur=”yes”

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Ashan,

Is this correct?

the schema data of streetAddress field with the FULL address. But that should NOT be the case.

streetAddress shouldn’t contain City or State?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

The only available option is to go to EventON > Time Settings > enable Allow universal event time format on eventCard. Unfortunately, you won’t be able to create a date in your format.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

 Sorry for the inconvenience. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.

If you are not able to do this please send us FTP access to your site so we can do this for you.