Hello Max, this is the first time this has happened, where a customer wanted to pay for a failed automatic renewal. I am not really sure why the Pay now link is not working for you. At the moment the order subscription is failed and your subscription has cancelled. So an alternative easier way would be for you to go to myeventon.com and re-purchase the addon which will give you a new license key. And make sure you use a payment method that you can use in the future as well.
Let me know if you have any more questions.
I have not seeing anything kindly contact envato for a refund. Envato handles the payments exclusively for the eventON main plugin.
Just out of curiosity, what features you were hoping the eventON main plugin would have? and what led you to believe that it actually have those and you dont need addons for it?
Nuno i have changed the order you should not have access to events map addon 🙂
Sorry for the delay both the items in the order has been refunded now 🙂 and your subscription is also cancelled.
Okay, well that’s unfortunate. So what is the full price of the calendar with everything?
Also, am I also to understand that none of your plugins give the ability to review the event manager rather than just the event so people can see if the event will be any good before purchasing?
You’re a smart one for fixing the scholarships page issue. Is that the page you’ll be working on now. Can I delete the test page? And all of these changes should go forward to the live site when we’re ready to push our staging changes correct?
When you say I won’t get updates, do you mean that if the plugin is updated that it wouldn’t work?
Documentation had an article where it said you could add a box to collect additional information. Are you saying that takes place in the theme?
yes I did, but creating a location without an address, city, etc doesn’t work. I was hoping to find a “world” value on https://schema.org/location but I believe it cannot be done
my events are worldwide, so i can’t set a city
Those 2 no I wouldnt agree because they need to modify the template and if you do then you will not get updates 🙂
I fixed scholarships yes. 🙂
YOU FIXED /SCHOLARSHIPS!!!! What was the issue?!??!
It was in the original screenshot, so I thought you’d agreed to:
- I still don’t see the additional box for me to be able to add content or link to my site.
- That box should be titled: ADDITIONAL RESOURCES and will follow the same styling as the details and application closes fonts.
- Date under application closes:
- Saturday, February 1, 2020 at (Time)