Archives: Replies

Hi,

unfortunately is it not working. In the csv file in excel I don’t see the extra quotes, only when I open it in text editor I see them, I removed them and tried again. I get the same errors.

Enclosed the file I use.

Regards,
Alwin

Hello,

We are sorry for the inconvenience. After plugin installation or update you need to go to EventON Settings and save them otherwise it can cause such issues. Please check now and let me now.

Hello,

Unfortunately, the only packages available are those you can see on this page: https://www.myeventon.com/addons/?type=bundles. No additional bundles are available at the moment.

ah no! Linking to a specific video was part of our plan using Event on – its a pity this simple link to a video is not possible – thank you for your help so far – Adrian

Hi Artem.

All you’re emails went into the spam folder. I got aware of the renewal when I got the PayPal notification. When I reset the password I figured out your mails went into the spam folder.

If I saw the reminder I would have canceled since I haven’t used the plugin for almost a year.

(love the plugin, but the site never went live)

Hope you can do an exception, even though It’s probably my fault for not checking my spam folder 🙁

 

Hello,

1. Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.eventon_full_description .eventon_desc_in p { font-size: 19px !important; }

2. Please replace add_eventon with add_eventon_list and also add this to the shortcode:

number_of_months=”12″ hide_empty_months=”yes”

Hello,

Users won’t be able to see this link https://glycktest.david-muehlberg.de/wordpress/events/qigong/. Google doesn’t show old events unless users are very specific and they cannot see any past events on https://glycktest.david-muehlberg.de/wordpress/terminuebersicht/ (or any EventON’s calendar) since past events are hidden by default.

If you still need to make this customization you can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Hello,

Please check https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ > 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds. A renewal reminder mail was sent before the charge was made. Could you check your inbox to see if you have received one?

Hello,

The problems is in additional quotes:

Could you remove them and check once?

EventON shows the correct link:

So unfortunately, it seems that Facebook does something on their side to redirect users to a different page. We cannot do much in this case, I am afraid.