Archives: Replies

Leila, that call is only run when single event pages are loaded, and it gets some JSON content. If you are seeing multiple times this call is running on a single page load. Please send me direct link to it, so I can debug.– because it should only run once.

Hey Zak sorry for the delay. 

If you go to eventon settings > language under ticket you can find that text to translate or change the text to whatever you want 🙂

If you have any more questions please let us know via a new ticket 🙂

Also If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Sorry for the delay Eric and appreciate your patient! I have gone ahead and refunded you for the tickets addon.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also send us FTP access to your site as a private message.

Ashan,

The same on dev2: https://tppr.me/RseLg

http://dev2.myeventon.com/events/zxcv/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Ashan,

This is the second customer who asks for that. Can’t find another ticket with the same question.

Additional checkout guest fields > Phone Number and Email Address are the only fields that are available for Tickets, I am afraid.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category so one of our developers can add more through the source code.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.