Archives: Replies

I have copied the beta tickets addon version to your site.

Area to translate should show under eventon settings > language and then under event tickets.

Let me know if this doesnt wokr. and make sure to clear cache.

Ashan,

For some reason September event is in March. On dev2 everything seems fine: http://dev2.myeventon.com/aaa/

Switching themes,… didn’t help.

Thank you for your messages, I am going to contact our developers about this issue. Please allow at least 48 hours to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Did both methods in the documentation.  The events still did not show up.  Please help.  Thank you.

I’ve recreated events on our test server and everything works (Month Span and Month Span March): http://dev2.myeventon.com/aaa/. Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Is there a reason the automatic update didn’t show for this update?

Autoupdate doesn’t work for everyone at the moment.

Hey,

I loaded loco translate and I do not see a yranslation there added. Can you add and re-generate the loco file?

Hello,

Could you please update EventON? Before update please backup EventON’s data, settings, translations.

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Please check this event with countdown http://dev2.myeventon.com/13240-2/ on our test server with default Twenty Seventeen theme.

Hello,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

I’ve recreated your Event on our test server and it’s working how it should be: http://dev2.myeventon.com/ticket-89021/. Check September 21st, Test.

Hi Bill,

We are currently on 2.6.12 version.

You are using very old one. Can you update to latest version and check once?

Also, have you modified or customized any of the plugin files in any way?