Reply to: Single event page

Leila, this really is not the eventON single event page template. And from the looks of it as mentioned before, either your theme or another plugin is doing this.

One way to find out is switch to default wordpress theme and see if the event page still look like this https://biocity.co.uk/event/medilink-east-midlands-innovation-day-2018

If it doesnt, then it is the theme that is overriding eventON code and pushing a custom event template.

Reply to: Invoicing customers

payments are handled by woocommerce – which has the ability to add tax- there  is a default email invoice but you can also buy a woo extension called pdf invoices that attatches a pdf invoice to the confirmation email

eventon doesn’t handle the payment processor so as a result the solution you are after lies within woocommerce

Reply to: Action user default value

Hello,

Unfortunately, there is no option to do that.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: Waiting for my refund

Ok payal please send s refund via codecanyon as they are the ones that handle refunds for eventon. Your account here will be deleted as you will be getting a refund for eventon.

Reply to: Waiting for my refund

which addon are you asking for a refund for

have you filled this form out

http://customer.ashanjay.com/eventon-customer-refund-request/

I’ll assign this also to Ashan but if you have not filled out the form please do so

Reply to: Single event page

Leila,

I printed the template used and it is pulling the eventon template correctly but it looks like your theme is doing somehting in here to override the look of single event page.

I would recommend you contact the theme developer for assistance as you can see in our support terms http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/ we do not provide support for 3rd party theme conflicts.