Reply to: tickets(381131)

Can I have access to Plugins? I want to install WP File Manager plugin with your permission to see if debug.log file has any errors recorded.

Reply to: tickets(382539)

Hello,

I removed cal_id=”withIMG” as it’s no longer supported and now the calendar is loading.

Could you check and let me know?

Please also note that when you enable Tile Design by adding  tiles=”yes”, there is no need to use show_et_ft_img=”yes”.

Reply to: tickets(382408)

Ashan,

Please take a look at

Reply to: 382542

Try going to and uncheck all of options, then try to save settings:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon#evcal_001a

Reply to: tickets(382408)

You are correct! When no options are selected EventON doesn’t save any changes.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(382547)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(382548)

Hello,

Is it possible to update EventON to 4.9.1? Or 4.8.2 is necessary?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(382300)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.