Hello,
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Could you please check if your theme or other plugin have the code that can reduce item stock because “Item #9394 stock reduced from 13 to 12.” shouldn’t be there https://tppr.me/d3VIh
Our test server: https://tppr.me/igUPP
Do you have a test account for PayPal so we can test this on your server with new event?
Please also note that you need to activate EventON > Tickets > Auto re-stock tickets when orders were refunded or cancelled (For simple ticket products only).
hi
short codes are:
[add_eventon_slider slider_type=”multimini” slide_auto=”yes” number_of_months=”3″ slide_pause_hover=”yes” slide_loop=”yes” event_count=”8″ ]
and
[add_eventon_wv show_et_ft_img=”yes” ux_val=”1″]
Think PHP version 7.0.33
Hi, we have updated to the latest versions of EventON and addons and the issue remains – each time a customer orders the system consumes double the tickets.
https://www.foodsorcery.co.uk/wp-admin/post.php?post=16052&action=edit
Above is an example, however it happens on all tickets
Could you please look and advise
As this was an urgent issue I have paid a developer to correct the issue.
So far it seems to be working
Thanks
Helen
Hello,
These fields must be filled with proper info in order to show them. The problem is that EventON doesn’t have such information. Please also note that they are optional.
Hello,
Could you please tell me your PHP version? Please also send us the shortcode you are using, can’t see it on this page http://chilternchatter.com/wp-admin/post.php?post=5469&action=edit.
Ah yes, sorry about this.
Thanks, I tried that but this time got the following error message
The thing is that files are in EventON’s folder https://tppr.me/7v6B0 so I think that the problem is in (include_path=’.:/usr/local/php70/pear’). Can you please send us a direct link to where the actual issue is happening?
Hello,
I am going to assign this ticket to Ashan and thank you!