Archives: Replies

Replies for tickets on suppota

Reply to: RSVP form placeholder style

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please also send us FTP access to your site as a private message.

Reply to: RSVP additional fields (Default No)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: Tickets – Additional fields

Additional checkout guest fields > Phone Number and Email Address are the only fields that are available for Tickets, I am afraid.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category so one of our developers can add more through the source code.

Reply to: Frequent calls to admin ajax

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.