Archives: Replies

Replies for tickets on suppota

Reply to: tickets(403033)

Hi, ok, but when you update the slider add on, i need it soon…the mobile version is important, so do you have  a tip

Reply to: tickets(401967)

The way your theme works is unusual to me.

When you change the design, it adds custom CSS styles directly to the page instead of applying it through a .css file:

So in order to fix Single Event Page, please add this custom code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

https://pastebin.com/iLWY1H5x

Reply to: tickets(403499)

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(403539)

Hello,

Could you update Tickets add-on? 

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

How do you complete orders? Manually?

Please note that you can go to EventON > Checkout > use Enable auto complete ticket orders.

Could you also send us a link to the event with the issue?

Reply to: tickets(403464)

Sorry for the inconvenience.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.