Hello,
Did you customize any of templates?
Could you please try the instructions mentioned in this documentation?
Replies for tickets on suppota
Hello,
Did you customize any of templates?
Could you please try the instructions mentioned in this documentation?
I created this test event:
https://driegang.nl/cursusaanbod/wp-admin/post.php?post=2919&action=edit
And by executing this cron job:
Managed to receive this reminder email:
Could you go to
https://driegang.nl/cursusaanbod/wp-admin/tools.php?page=advanced-cron-manager
and try to execute any of your events’s cron jobs to see if you’ll receive a reminder?
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Ashan,
Cannot find “Make sure to RSVP to this amazing event!”:
https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2
Hello,
We look forward to seeing you at the event
The text can be found by going to EventON > Language:
Make sure to RSVP to this amazing event!
We are going to add this to Language as well. Meanwhile please hide it with the code.
Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.evors_section.evors_subtext { display: none; }
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Ashan,
The same on dev2:
https://dev2.myeventon.com/events/rsvp-67/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please take a look at
https://pastebin.com/C16Ad8Sm
I believe that quotes can be wrong.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.