Archives: Replies

Thank you

Ashan,

Please check

Reply to: 408234

Could you let us know your CodeCanyon Username?

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Which plugin do you use to disable Gutenberg?

Just to confirm, you did download 5.0.10 from your account and updated it on your website after I asked you, correct? Please let me know.

Ashan,

Please check

Reply to: 408208

On customer’s website a link in ”Content Type: Single line Text” changes to iframe which goes beyond page’s width:

On dev2 it just shows a link:

https://dev2.myeventon.com/events/test-copy-copy-copy-copy/

I checked customer’s website in Troubleshooting Mode and it’s still showing the iframe.

EventON replaces links with iframes in ”Custom Meta Data fields for events”?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Yes exactly, next to their name to show the variation/s

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

What’s in the guide isn’t compatible with Tickets/WooCommerce.

So unfortunately, orders made with ”Basic Paypal” won’t be appearing in wp-admin > WooCommerce > Orders.

Hello,

You can either go to Edit Even > Event Click Interaction > change to Open Event Page.

Or by adding ux_val=”4a” to your shortcodes.