Reply to: tickets(408011)

Hi,

I tried again as you asked, and now your page gives a new error: ”Could not create account. Please contact our support.!”

I cannot spend any more time trying to fix your website’s registration bugs. To prevent my live site from being broken, I have already performed a downgrade to a previous version so my calendar can keep working for now.

However, since I want to have the plugin updated to the latest version without these UI bugs, please manually attach the clean EventON 5.0.10 ZIP file directly to this ticket. Stop asking me to try external links or forms that do not work.

I expect the file in your next reply so I can safely update manually via FTP.

Best regards,

Reply to: tickets(407444)

I think what would be a better option is we can use custom meta field data and add support for new field type = files. where you can upload files and set when it is visible on frontend. — please look for this in the future updates.. possibly 5.0.11 🙂

Reply to: tickets(407632)

In the most recent ticket addon update version we have made the ticket settings side panel to be 500px width. We can try to extend it to 700px

Reply to: tickets(405481)

You are saying to have the variations be visible on the frontend where attending guest list is shown in the event page? 

Reply to: tickets(408044)

We want to list the events in order, i.e. May 2026 on top, going all the way back to 2013 in the bottom.  So it would show the events in that order, most recent first and going back, so it would show the May 2026 events, then April going all the way back to the oldest events.  Right now it is showing the opposit with oldest first to most recent.    I undrestand that the # of months will be set to more than 120 months, but that is a simple update to the value.  

Reply to: tickets(405453)

hello bernd, sorry for the delay I know this is 2 months old, were you able to resolve the issue or are you still needing our support? 

I just checked your website and everything seems to be working fine.

Reply to: tickets(404690)

Hello Florian, sorry for the delay the above link is no longer working. were you able to figure this out? 

Reply to: tickets(405450)

Sorry for the delay in getting back. the latest version of actionUser and tickets addon should present the ticket information on frontend in a very user friendly way. As you can see in our demo version.

Reply to: tickets(405779)

Hello Heiko, 

If you look at the error 

[24-Apr-2026 12:03:57 UTC] PHP Fatal error:  Uncaught Error: Call to a member function is_sold_individually() on string in /var/www/html/site/public_html/wp-content/themes/astra/inc/compatibility/woocommerce/class-astra-woocommerce.php:3987

It is coming from call to deprecated function in woocommerce from your theme. There is def an error in the theme file code. You can get a hold of the theme developer to get that resolved or find a different theme.