Archives: Replies
Replies for tickets on suppota
Reply to: tickets(386220)
Hello Erich, thank you for the message and for letting us know of your issue with events eating up your server memory and slowing everything else.
This is indeed an issue we are seeing more often with EventON and we are working on finding ways to completely address this at the core. Looking at your website stats. Event post meta is only taking up 10% of the whole table. Events should not cause huge delays in loading content to the page.
We do use taxonomies and term meta save in ‘evo_tax_meta’ in wordpress options. We are going to add that data into eventON stats in version 4.9.10. Then we can get a clear idea on why events are taking lot of memory. I think the taxonomy queries with tax meta might be where this bottleneck is.
Kindly allow us some time.
Reply to: tickets(389023)
As artem mentioned kindly share the necessary information and we can process this for you!
Reply to: tickets(389066)
This is a plugin I purchased that allows you to publish an app on Google Play and the App Store. It has been installed on my site for 2 years. And it works except with version 4.9.9.
https://wpmobile.app/
Could you send me the latest version, as my calendar is still inaccessible with version 4.9.9?
THANK YOU
MY REGULAR LICENCE
742eee3a-8974-44ab-a101-bb62da9d0721
Reply to: tickets(389066)
This is a plugin I purchased that allows you to publish an app on Google Play and the App Store. It has been installed on my site for 2 years. And it works except with version 4.9.9.
https://wpmobile.app/
Could you send me the latest version, as my calendar is still inaccessible with version 4.9.9?
THANK YOU
MY REGULAR LICENCE
742eee3a-8974-44ab-a101-bb62da9d0721
Reply to: tickets(389030)
Would you mind sharing the latest wp-admin access information via right side Access information option?
Reply to: tickets(389099)
Hello there Paul. lets get your issue resolved and then we can look at the license. Do you mind sharing the FTP access to your wp-content folder? please use Share Access Info on the right side bar.
Reply to: tickets(386544)
Thank you for your suggestions! We are going to implement them in the future.
Do you need our help with anything else or can I close the ticket?
Reply to: tickets(388872)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: tickets(388872)
Thanks!
Its working! 🙂