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Replies for tickets on suppota

Reply to: tickets(380328)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(381131)

Hello,

Event “Valerie Tyson Band – APR 3” doesn’t exists:

https://bluejeanblues.live/wp-admin/edit.php?s=Valerie+Tyson+Band+%E2%80%93+APR+3&post_status=all&post_type=ajde_events&action=-1&event_date_type=all&ev_month=all&paged=1&action2=-1

Could you tell us more about how and why do you update Product Price:

Reply to: tickets(381157)

Hello,

If you want to use rlink=””, then you also need to add rdir=”yes” in order activate it.

It seems that you need to use Custom Meta fields to ask for more info from managers during the event submission:

https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/

Make sure to enable them from EventON > Action User > Form Fields.

Reply to: tickets(381158)

Hello,

Event API only shows the calendar. The user then clicks on the event and is redirected to the main website where the purchase can be made.

Customers cannot purchase tickets on external websites.

Example:

https://dev2.myeventon.com/test-887/

Test it on

https://dev.myeventon.com/wp-admin/

Reply to: tickets(381165)

Hello,

Could you make sure to check if you downloaded the correct archive?

Please go to CodeCanyon > Account > Downloads > EventON > make sure to click on “Installable WordPress file only”.

Reply to: tickets(377443)

Ich habe noch eine Frage. 
Wenn man die Veranstaltung über das Popup öffnet, wandert die Seite nach links. 
Weißt du, woran das liegen könnte (siehe Bildschirm)?

www.derfilmstreifen.de

Danke !