Archives: Replies

I added one field to EventCard and it fixed the issue:

Could you check and let me know?

We are sorry for the delay, Ashan will check this ASAP.

How did you update them? Did you simply upload the archive to your server or through Plugins > Add New Plugin?

I also noticed that your version of WordPress is quite old. Could you update it as well?

Hello,

I believe that you need to remove “j” from Date Format:

Could you check and let me know?

This whole ticket is private, so you can just send it.

Hello,

Please use Event Lists shortcode:

[add_eventon_list number_of_months=”2″ hide_empty_months=”yes”]

When I try to click on anything on your website, I see this message:

When you click on organizer’s name, does it process it as link?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Depending on the number of events, it takes from 1+ to 7+ seconds to load a month:

Normal performance, I believe.

However, maybe your server cannot handle some of PHP config variables. For example:

Could you try changing them to be similar to our server:

Ashan,

I cannot switch to Visual on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=57108&action=edit