Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
It doesn’t seem to work either
Any update.
How do I send a private message? Is this a private message? I would like to confirm that this information is secure before I provide those details.
Good morning, I just updated the plugin and the full cal addon on the website again. The events tab in the wordpress admin still has all of the events logged but the calendar no longer displays the events on the web page it is set to: hpsj.com/calendar-of-events
Ashan
Hopefully there has been some progress on our request to cancel and refund the addons we did not need.
We love the EventOn plugin and we have followed the guidelines for requesting a refund for the addons we cannot use.
We went ahead on bought the addon we did need – the week display addon – but after getting used to your plugin, we do not need the CSV export, Full Calendar view or the API
Please let me know if you need any other information.
Ron
Dear Artem,
We checked again but it does not solve the issue.
Kind regards,
Wiebe
HI
I’m sorry, I meant to do that yesterday and then got busy here at work.
eventon
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Could you try disabling nonce verification by making this change:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/09/06132707/Screenshot-2024-09-06-at-1.26.42%E2%80%AFPM.png
You can find the file by going to EventON folder > includes folder.
EventON’s change log can be found on https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017 at the bottom. However, 4.9 isn’t available at the moment, but will be very soon.