Reply to: tickets(375543)

Thank you friends for expressing your thoughts about this approach to custom meta fields and the ad banner.

It was done this way because we started seeing HTML content being removed when saving meta field data when it was in the event page itself. Having it load via ajax allowed it to save HTML content without stripping away html tags. 

We will see what we can do to integrate it in an easier to get to way. 

Also, the new lightbox custom meta fields, allowed for adding images for each field as well. 

Reply to: tickets(379891)

Hello,

Please cancel your add-on subscriptions:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(378710)

Yes, I was talking about those. We have reminders set up for 1 month before and a week before. The ones which show no cron jobs is because i updated the plugin after the date.

Reply to: tickets(379401)

Hi Dave,

I didn’t know that the support renewal was only for the addons, which I renewed before I saw your email. I haven’t used the one addon that I had in about ten years! So I’ve been renewing it all these years for no particular reason. 🙂

Terri

Reply to: tickets(376241)

We updated eventon tickets to 2.4.9 and eventon to 4.8.2.

We re-tried but the bug still persists. We want to at least remove the bold and italic property applied to the additional information value in the ticket (circled in red).

Thanks