Could you send us links to such events?
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Replies for tickets on suppota
Reply to: tickets(379548)
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Reply to: tickets(379779)
Hello,
If you go to https://www.myeventon.com/my-account/edit-address/billing/ you can edit the address under company name. And then apply it to all the active subscriptions and see if generating invoice make correctly with the new address. if not send us the address and we can include in the invoice for you.
Reply to: tickets(376818)
Ok please update to the latest version 2.4.9
Reply to: tickets(379548)
Ok, got it to work finally.
.eventon_fc_days .evo_fc_day.d_7.has_events
{background-color:black!important;}
Thank you.
Reply to: tickets(379548)
Update: I was able to get the general CSS to work by going to the CSS in my Customize screen, but not the specific day.
Can you advise on the correct format for the specific day using the example I previously gave?
Reply to: tickets(379548)
So the general line of code didn’t work by adding them to Settings > Styles.
.eventon_fc_days .evo_fc_day.has_events {background-color:black!important;}
And neither did the version with the specific day added.
.eventon_fc_days p.evofc_day.evo_fc_day.12.d_7.has_events { background-color:black!important; }
Can you advise on a version that will work?
Reply to: tickets(378710)
After updating the plugin. Reminder tabs came on. But some of the events are showing attempted for March events
Reply to: tickets(378583)
Hello Ashan,
I hope you’re doing well. My case was assigned to you on February 12th, but unfortunately, I haven’t received a solution yet. The issues I’m facing with the EventON Action User Plus plugin are still persistent:
-
Subscription levels disappearing: The subscription levels I create (including free ones) disappear after a while, leaving only the message: “You do not have any submission levels.”
-
Free event submissions requiring checkout: Despite setting event submissions to $0 and enabling the option to skip checkout for free events, users are still forced to go through the WooCommerce checkout. After completing the checkout, they get stuck on the checkout page and are not redirected to the event submission page.
I’ve tried several troubleshooting steps such as disabling cache, updating plugins, and checking the database, but the issues persist.
I would greatly appreciate your help in resolving these problems as soon as possible. I understand everyone is busy, but I’d appreciate an update on the status of my ticket and a solution for the issues mentioned.
Thank you for your attention, and I look forward to your prompt response.
Best regards,
Juan Carlos Gaete
Reply to: tickets(376818)
I see the issue with , decimal separator causing issue when sales price is on. Let me address that. And make sure the empty space is also cleared 🙂 Should be able to get this resorted and get an update out today 🙂