Archives: Replies

Replies for tickets on suppota

Reply to: tickets(379205)

Hello,

/wp-admin and /wp-login.php both lead to 404.

How can we access wp-admin?

Also please send us which event is canceled, so we can check the issue.

Reply to: tickets(379206)

Hello,

When I move the calendar out of the current container it starts working correctly:

Can you try making the container more static by adding a numeric width value to it?

Reply to: tickets(378291)

It seems that kalium-API has custom code that changes EventON and it no longer works with the latest version. Please contact the theme developer and ask to update the theme.

Reply to: tickets(378814)

the countdown timer would be this shortcode

[add_eventon_now]


however I cannot edit any of your pages nor can I add a page- it gives an error

Reply to: tickets(379198)

it is not a big leap…….its a HUGE leap

so backup your website!!!!!!!!!!!!!!!

if possible update on a staging site first

now from memory of 2.6 in myeventon>>>>settings

there was a “do not delete eventon settings on uninstall” which you have toggled- GOOd keep it on for this update

I believe for 2.6 you want it activated so data (all your events) are not deleted

but then its changed in the 4.0+ version where you have to toggle that option on to delete everything

just make sure you read that option- you don’t want your data deleted.

take a screenshot of your current calendars as the look will change (and use the screenshot as a point of reference for getting back the look)

wordfence might have disabled the communicaton as evenon is coming from a non respository location you might block the country the announcements are coming from (i don’t know to be honest) servers might IP address block stuff.

Reply to: tickets(375526)

Hi Artem,

That code fixes the buttons perfectly.  Thank you.

 

The only remaining issue I have is that the colour of the text in the event top apart from the date and name – so the entire column on the right hand side also needs to match the font colour of the date and event name; so switching from white to black automatically.

At the moment it is being forced into purple – and I believe this is because it is driven by the same css code as the text in the buttons – changing  ‘#3b015c’ to ‘#fff’ in the above code changes this text and the previously affected buttons.

Reply to: tickets(378291)

Sorry for the late reply.

These are the relevant lines on debug.log:

[21-Feb-2025 10:33:57 UTC] PHP Fatal error: Uncaught Error: Call to undefined function eventon_get_organizer_social_meta_array() in /usr/www/users/mausex/wp-content/themes/kalium-API/eventon/taxonomy-event_organizer.php:82
Stack trace:
#0 /usr/www/users/mausex/wp-includes/template-loader.php(106): include()
#1 /usr/www/users/mausex/wp-blog-header.php(19): require_once('/usr/www/users/...')
#2 /usr/www/users/mausex/index.php(17): require('/usr/www/users/...')
#3 {main}
thrown in /usr/www/users/mausex/wp-content/themes/kalium-API/eventon/taxonomy-event_organizer.php on line 82

I also thought ok theme issue but it used to work fine with Kalium until now.

Thank you