Archives: Replies

Hello,

Ok, thank you. And I can filter by year? There are a shortcode that I can say only appears all the events of 2024 for example?

Thank you so much,

Cristina

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Login info from this ticket has stopped working for me:

https://helpdesk.ashanjay.com/ticket/double-booking-and-checkin-problem/

Could you re-send it?

Please also try following the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Please send us the working login info.

By the way, this pertains to the ICS calendar. I just realized that for the Google calendar entry, no link is included – neither to the event nor for the virtual access and it’s also missing the event description – that’s also not how that should work. So that also seems to be a bug, but a different one 😉

Dear Artem,

yes, everything is up-to-date. I just double checked and the main issue is that the actual Zoom link is shared instead of the redirect link which would then most likely prevent users from accessing the event if they don’t have permission. Also, it works fine with the tickets addon, but not with rsvp!

Kind regards, Philip

Sorry, what happened here Artem?

Ohh I didn’t send the log in details. See below

Something like this link below is ok. But only need the Jump Months option

https://dev2.myeventon.com/test-766/

https://thebeatbali.com/wp-admin
eventonhelp
Ye2AanCcrOWA3Px!UoEbkXCt

[add_eventon lang=”L1″ show_limit=”no” grid_ux=”0″ ux_val=”3″ event_count=”12″ etc_override=”yes” show_limit=”no” hide_so=”yes” accord=”yes”]

I tried with fewer events but the effect is the same.

Also check this one. I forgot to mention this from the start. The “Sales Insight” part is not loading. I have a fast internet connection. I waited but it’s not loading

https://www.loom.com/share/2e90ee6dc63b4cc4b5a8a5cc4b1a83e2?sid=4048eaa8-ea8e-41c2-a1d4-a80ae5c3b344

yes please check guys. if the DB updates immediately then I don’t need to implement this part but if not, I need to make sure that the customers are not showing fake tickets