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Replies for tickets on suppota

Reply to: tickets(354598)

I did what you sent on this page. I also changed the settings, but it didn't change anything. It hid the locations on the tiles.

Reply to: tickets(378948)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(378858)

I know that my theme is setting the background that I want to overwrite within EVENTON.

1. I found EVENT > Styles and added the CSS but it did not work.

2. I read the example online that referred Scripts and Styling but I could not find the point where the:
“turn off Write dynamic styles to header” changes should be made.

I tried to explain in my initial statement. All I found was this (see image)
Thanks for your assistance.

Reply to: tickets(369976)

Hello,

Can we take a look at wp-admin? I just did tests on our test site and it imports the timezone as well as the price field.

Please also send us a link to the .csv file you are trying to import.

Reply to: tickets(378832)

Hello,

This will require PHP customization we unable to provide.

However, you can try completely disable “Ticket Holder Details” on WooCommerce’s emails by removing this action:

Reply to: tickets(377876)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(378860)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!