Archives: Replies

Ashan,

Please take a look at https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/01/22102207/support.png

I don’t think that EventON includes extra data at all:

Could you check?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Perfect! Please keep us updated.

It limits number of events per month.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Thank you.

Your fix works fine!

Is there any news?

We’re waiting for your support

Update, resolved by purging cache and resetting permalinks. However can you please update me on the fix that you are working on please?

 

Thanks

This problem is back, despite having disabled the perceived cause being Yoast, although this was a consequence of the advanced crawl functions of this plugin.

The code modification you sent me was somewhat beyond my abilities to patch, and you did offer to do this for me.

I provided FTP access as requested, but my hosting makes this time limited for security purposes, and to my knowledge no one followed up.

Whether the current problem is the same or not I am uncertain. The link simply goes to a page not found at present.

Please advise.

Peter