Archives: Replies

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Can we take a look at the website? I need to check HTML code and CSS styling.

I did some changes to the code:

Let’s see if the same issue is going to happen again.

Also I just want to ask. Is this you that I can see in my wordfence warnings?

A user with username “iloilofestivals” who has administrator access signed in to your WordPress site.
User IP: 87.221.168.86
User hostname: 86.168.221.87.dynamic.jazztel.es
User location: Granada, Spain

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Do you have any third-party plugins that somehow can affect this? Any membership plugins?

Ashan,

How to connect to their test site:

Reply to: 377523

No matter what I do the website keeps demanding more and more memory.

1 month works, but not 2 and more:

No repeating events with 1000+ repeats, so not sure why this is happening.

Could you check?

The live website was working for me after I applied the fix. You can find the screenshot in my message: #378011. it seems that it starts working for some time and then the issue appears again.

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

…it does’nt work with eventon lite (which was not clearly explained)…

Some customers think that add-ons work with EventON Lite.

Order ID they want to refund: #203670.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

The back-end is just the tip of the iceberg.
I’ve lowered that down to two events per page and we’re still having the issue in frontend.
As written many times before, the front-end of the site containing the events is NOT DISPLAYED AT ALL! What should I do to get support to solve this?
It’s been over a week and we’re still facing the same issue.
Totally unacceptable