Archives: Replies

I created a staging site at https://staging.bobsgunshop.com/bgs-admin

You can log in there and do whatever testing you want.  You can use the same credentials that I sent in the first support ticket email  (UN: support@myeventon.com)

Please help

Here is a screenshot. See attached.

When i Duplicate an event, the ticket information is completely blank.  It doesn’t create a WC Product/Ticket.  How do I get it to attach to a WC product/ticket???

My client wants to use the ”classic” version of then editor instead of the Block editor.

Regardless, I did what you said and it still didn’t work.  Normally, in the past,  when an event was duplicated, it duplicated EVERYTHING….
For example…
The Event details and settings should have been duplicated into a new Event (new Post ID)…
AND
It should have also created a new Ticket/Woocommerce product and attached that new ticket/product to the event. 

In our case, no new Woocommerce products (aka tickets) are being created. If we try to duplicate a Woocommerce product /ticket on our own and then attach that ticket to the event, by using the ”Assign a new WC Product” link on the event, we get the error…

Assign Different WC Product

You do not have any items saved! Please add new!

Artem – As you’re looking into this, can you confirm that the latest version of the paid EventOn (5.0.6) does NOT have any security vulnerabilities, given the 3 reports listed in Patchstack? Thank you.

PW= comm1965

Unfortunately, this does not solve the issue.

It would be very helpful if EventON added a feature to the Ticket Variations & Options add-on that allows a variation (e.g. a mandatory food component) to be set as required, while also assigning it its own tax class.

This would make it possible to correctly handle mandatory bundled services with different VAT rates within a single event ticket.

We are sorry for the delay. Our devs will check this ASAP.

You can use the add-on unactivated while we are working on the issue. Please check and let me know.

We are sorry for the delay. Our devs will check this ASAP.

We are very sorry for the delay. Our devs will check this ASAP.

Which password should we use for this page:

https://bellavistapoa.com/centra-calendar-admin/#av-tab-section-1-2-link