Replies for tickets on suppota
Those are real commands so we cannot Complete them. We make the test by ordering a test product here: https://cmcm.qc.ca/evenement/test8-subscriber-lorem-ipsum/ then we delete our test commands. You can order this same test product for your tests if needed.
Here is the new FTP infos:
FTP User: ftp2@cmcm.qc.ca
FTP PASS : fewni123&B#
FTP server: s022.panelbox.net
FTP & explicit FTPS port: 21
Ashan,
The same on dev2:
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
When I create a new event with “Langue FR”, it’s showing:
But with EN, it doesn’t:
It seems there is an incompatibility issue with Polylang. EventON only has a built-in compatibility with WPML:
https://docs.myeventon.com/documentations/wpml-eventon-front-end/
Hello,
Please go to EventON > Action User > enable Allow event image upload to non logged-in visitors (Not recommended):
Hello,
I went to EventON > EventCard > opened Designer and saveed > after saved EventON Settings. The issue should be fixed now. Please check and let me know.
Perfect! If you have any further questions or concerns please create a new ticket.
Ashan,
The issue when you select Event Types:
https://dev2.myeventon.com/test-845/
Hello,
I added this style to wp-admin > Appearance > Customize > Additional CSS, so it fixed the issue temporary:
.evoau_submission_form .row p.checkbox_row .evoau_cat_select_field span.selected:before { content: “f058”; font-family: ‘evo_FontAwesomeS’; }
We are going to provide permanent solution with the next add-on update.
Ok, thanks.