Hello,
Please update RSVP add-on to the latest version. Also update EventON.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
You can use any email you like, just create a new user with email/pass and then send it to us.
Is there a cache plugin on the server?
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Maybe there is an issue with PHP configuration.
Could you change PHP config similar to ours:
After you downgraded to 4.6.6, make sure to enable “Do not delete setting and data”, otherwise you might loose your data.
Could you try downgrading to 4.6.6:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/07/25155130/eventON_4.6.6.zip
Could you let us know which version was installed on the server when it was working?
Hello,
Could you send us both order ids?
