Reply to: tickets(378110)

It doesn’t have to do with the max_input_vars as it is set to 3000.

I tried 4000, 5000, and 6000.

Before there would be a loading bar underneath that would go from left to right to show it is full loaded. Now it just stays in processing. Eventually I back out of the process and it shows the actual seats, but not the unique seat values and pricing.

Reply to: tickets(378110)

Trying to create and event and load my previous json file with all seating chart data. (I always do this)

Attached is my .json map and I have created an event called TEST5 that you can try to upload the json and see if you get some error.

 

 

 

 

Reply to: tickets(378049)

Hello,

How many additional fields will be shows on Checkout depends on how many tickets were selected:

https://docs.myeventon.com/wp-content/uploads/2018/07/Screenshot-2024-07-29-at-1.34.51%E2%80%AFPM.png

So not sure if it will be possible to make everything works like you described.

…have a paragraph text box with a description asking for all the names?

Where do you want this text? Could you show us?

Reply to: tickets(375484)

You can downgrade the 4.7.3 when old functionality is still available:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/02/06043115/eventON_4.7.3.zip

Could you try and let us know?

Reply to: tickets(377858)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evo_metarow_socialmedia a.evo_ss i::before { content: var(–fa) !important; }

Reply to: tickets(377757)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Reply to: tickets(377568)

Could you try disabling the file minifying functionality? I want to check where all of current stying is coming from:

Reply to: tickets(378040)

Hello,

Could you try following this guide:

https://docs.myeventon.com/documentations/how-to-create-events-that-goes-past-midnight/