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Replies for tickets on suppota

Reply to: tickets(376551)

Here is the one that has a double booking. Same seats Silver I 10. I downloaded the CSV from this event https://dinagyangtickets.com/wp-admin/post.php?post=344&action=edit

Which means it’s possible to have a double booking. I havent yet checked the other events that we had last time

Reply to: tickets(375690)

Updating the EventTop Layout changed the location colour to black –  but we need it dynamic. we have reverted it back so now it shows as white. Screenshot attached of the black labelled location. Any other ideas?

Not sure why you cant see the events, but they’re all working as expected here.

Reply to: tickets(342227)

Hello,

We are sorry for the big delay. We were working on new updates for most of our products.

Could you try updating EventON, Ticket, Bookings and Variations add-ons and then check if the same issue is still happening?

Reply to: tickets(341932)

We are sorry for the delay. EventON 4.8+ now has EventON > Map API > Use Openstreetmap API to get geolocation coordinates:

So you can separate Google Map API key and Lat/Long coordinates generation. Could you try and let us know?

Again sorry for the delay, just added the new functionality.

Reply to: tickets(367752)

We are sorry for the delay.

Could you check if the same issue is still happening with EventON 4.8.2 and RSVP 3.0.5?

Reply to: tickets(372541)

We are sorry for the delay.

Could you let us know if the same issue is still happening with EventON 4.8.2 and Tickets 2.4.8?

Reply to: tickets(375690)

It doesn’t show anything, even with this simple shortcode:

https://wanada.org.au/wp-admin/post.php?post=7355&action=edit&classic-editor

As for the color issue, could you try arranging EventTop fields like this: