Replies for tickets on suppota
Dear EventON Support,
I wanted to follow up on my initial request regarding the decimal separator issue since the last update. I haven’t received any response yet from Ashan, and the problem persists.
Could you please provide an update on the status of this issue? We would appreciate any insights or potential fixes as this is affecting our event pricing display for logged-in users.
Looking forward to your response.
Ashan,
Please check
With their help it became clear that the query parameter is being flagged by Yoast as an “unregistered URL parameter”
I installed and enabled Yoast, but I still can download the .ics file:
https://dev2.myeventon.com/test-835/
I installed and enabled Yoast, but it still works:
https://dev2.myeventon.com/test-835/
I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
I need all the text on the buttons to be the same colour (white).
I am assuming this is the default behaviour as the arrow on the organiser button is showing in white despite the text being black.
I have noticed when inspecting via chrome developer tools that the incorrect colour text seems to have ‘Events List’ styles linked to it rather than straight EventOn ones. I’m not sure if these updates have caused problems with that plugin?
Hi Artem,
I have installed the latest update however this has made no difference to the issues I am seeing.
I have also noticed another graphical / colour issue I don’t know if this was introduced in the last or the the new update but the text on my buttons is different colours – some are black and others white. This wasn’t the case prior to the previous release.
Hello
Yes it does work on your test site. I have spent a lot of time trying to debug this, and what is clear is that the debug local is not identifying anything of consequence.
However my hosting company has some WordPress specialists who suggested that the download link, having a query parameter at the end was a likely issue.
With their help it became clear that the query parameter is being flagged by Yoast as an “unregistered URL parameter”
So disabling Yoast does resolve the immediate problem, but is not an acceptable long term solution. Can you help please?
Regards
Peter
It is not possible for me to reply on ticket #375842 (see problems described at the top of this ticket) so I try it this way.
I have installed plugin EventON version 4.8.2 and the translation issue is solved but not the color issue, see: https://photomuensingen.ch/termine-uebersicht/
Try this other credentials:
https://photomuensingen.ch/wp-login.php
schaer_admin
j%GApJHIpJL2CcllR6ycMt*u
Here I attach it, again.
I wait for your reply.
Best regards,
Jimena
See attached photo!
Hi I would like to have an answer to the question!