Archives: Replies

We hope you were able to login and get the latest updates.

Jerome, our login system has issues in past week and we have now resolved those issues and you should be able to login now.

Isabella, kindly share the email you used to verify via a separate ticket. This license transfer system is a work in progress, it may not be able to handle mistakes made by user in certain situations. 

Kindly update to the latest version 5.0.10 — this will resolve the lightbox issue.

Login function should be working fine now.

Glad it worked for you and thank you for letting us know!

Alan, please try now, it should work fine.

We have recognized the issue with lightbox now showing up. We are going to release a new version update to eventON 5.0.10 — this will resolve the lightbox related issue. Much appreciate your patience!

Terribly sorry about the issue, please try loggin not we have resolved several issues with our login system — it should be working now.

Hi,

I’d like to reopen this topic. I’ve been paying for extended PHP support with Strato, but I want to end that. Your newest versions needed 8.2 minimum, so I changed the PHP version and updated the plugins, hoping that the issue would be resolved with newer versions. Unfortunately it gives the same fatal out-of-memory error that persists across all configurations I have tested. I have spent considerable time isolating the issue.

My setup:

– WordPress version: latest

– EventON version: latest

– PHP version: 8.4

– Server memory limit: 512MB (hard limit on Strato shared hosting)

– Total published events in database: 1,437

– Other active plugins: NONE (all deactivated for testing)

– Active theme: Twenty Twenty-Four (default WordPress theme, tried for testing purposes)

The following fatal error appears every time the calendar loads:

PHP Fatal error: Out of memory (allocated 417333248 bytes) (tried to allocate 400556040 bytes) in …/wp-content/plugins/eventON/includes/calendar/class-calendar-body.php on line 371

Steps I have already taken to rule out other causes:

– Deactivated all other plugins — error persists

– Switched to default WordPress theme (Twenty Twenty-Four) — error persists

– Changed WP Query method to ’last 12 months’ in Advanced Settings — error persists

– Enabled calendar event caching — error persists

– Tested across multiple PHP 8.x versions — error persists on all

– Tested with both older and latest EventON versions — error persists

The total memory EventON attempts to allocate (~800MB) far exceeds the available 512MB, with absolutely nothing else running. This strongly suggests that class-calendar-body.php is loading all 1,437 events into memory simultaneously before filtering, regardless of the query settings.

512MB is a standard shared hosting memory limit and should be sufficient for a calendar plugin. I believe this is a genuine bug in how EventON handles large event datasets on PHP 8.

Could you please advise:

1. Is this a known issue with large event datasets on PHP 8?

2. Is there a fix or workaround available?

3. What is the expected memory usage for ~1,400 events on the latest version?

Thank you for your help.

Kind regards,

Bob van der Linden