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Replies for tickets on suppota

Reply to: tickets(377062)

I just tested by making a command, it works since updating the plugin. Thank
Concerning EventON, I downgraded, waiting for the new update with translations and header color issues.

For yesterday’s orders, I asked the customer to use the VIP pass (free) to validate their purchase. I will then delete this pass. Besides, I would like it if it was only visible for specific customer or categories (role) I did the featured, but without success.

Thank you and congratulations for your modules.

Reply to: tickets(375526)

Hi Artem,

 

I have been looking at the options that you showed to try and resolve this but I don’t seem to be getting anywhere.

For issue 2 – I can seem to work out what I need to change in the first screenshot.

If I select to make titles white or any color selected in “EventTop All Text Color for only colorful and image backgrounds“ then it breaks the fix from my original issue 1.

 

 

To summarize what I need to be happening as a result of any fix here:
All of the text in the EventTop – the date, title & supplementary details need to be controlled by the setting:
Configure text color for colorful & Image eventtops.

I need this to behave as it used to and to switch between black and white depending on the background.  It is working perfectly for the Event Name but it needs to do the same for the rest of the text in the eventtop.

Reply to: tickets(376966)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(375484)

You can show them by adding them through the code:

https://docs.myeventon.com/documentations/hook-eventtop/

You can find variables here:

https://docs.myeventon.com/documentations/event-post-meta-variables/

evcal_lmlink Learn more link address

The other option is to use Custom Meta Fields.

Reply to: tickets(377062)

I need to see the orders with the issue, so I can try to re-create it.

When you do test purchases now, does it produce the same issue?