Reply to: tickets(377025)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(377035)

Hello,

There is some styling that is coming from the theme or third-party plugin and they affect EventON.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evocard_row .evcal_evdata_icons i, .evocard_row .evcal_evdata_custometa_icons i::before { font-weight: bold !important; }

Reply to: tickets(376701)

I enabled WP_DEBUG. Could you try re-creating the issue, so we can check debug.log?

Please also take a look at:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

I believe that there is an issue with not enough memory available, because time to time your server becomes unresponsive and keeps loading.

Reply to: tickets(375484)

Hello again,

I have added the price to Event Top from Event Custom Meta Fields because I haven’t found another way to do it (or maybe I just don’t know how).

For now, I have solved it this way, but I would like it to appear automatically in Event Top when I enter it in the Learn More About Event Link and SEO Additions for Event sections. I’m not sure if I’m explaining myself clearly, so I’m attaching an image to clarify.

As it is now, I lose a lot of time having to go to Configure > Event Custom Meta Fields for each event, which is why I need your help.

Thanks in advance.

Reply to: tickets(376701)

FTP: access username eventon@justpowermotors.com

Pass: UKeApBfZAGrUbgY4WEZZ

Host: justpowermotors.com

Please let me know when you are done.

Thank you

Reply to: tickets(374379)

Thank you Ashan!! It did correct itself after that patch rollout. Looks great now!!

I’m closing this incident

Cheers!! šŸ™‚