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Ashan,

Not sure if correct. Could you check?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

It seems there custom CSS codes:

https://www.associazionesaras.it/wp-admin/admin.php?page=eventon&tab=evcal_3

Could you comment/remove them?

Hello,

Which event are you referring to?

I switched EventON > Tickets > Default event ticket stop selling time base: When Event Ends.

Seems to be working in this event:

https://kornersfolly.org/events/booking/

Thank you Nitzan we will see what we can do 🙂 Much appreciate you letting us know of this 🙂 

Hello,

When you switch between languages with Polylang, it doesn’t add this specific part that translates texts:

Do your customers switch between translations or they found them on Google or move from the main page with translated calendar to Single Event Pages?

… is there any way to hide the button “Other Events” in the Location section…

Please go to EventON > EventCard > enable Hide location other events button.

I found a potential workaround. When you click ‘configure’ and the popup appears, quickly click the ‘X’ icon in your browser to stop the page from refreshing. This works on my site and allows me to select  related events and save them.

Ashan,

When I enable Classic Editor, it doesn’t load Main Details on dev2.

The customer says that Classic Editor is what’s causing this. Could you check?

Also check

I also noticed that the ‘Configure’ button is spelled incorrectly. It not says ‘Confiure’.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

So, after some further investigation I found the following:

• the issue also impacts the wordpress default theme if classic editor is enabled
• it happens in other themes with classic editor enabled
• using gutenberg / block editor seems to resolve it

Since many users rely on classic editor mode or are unable to use block editor, would you be able to look into this issue further? Right now the only option I have is downgrading to the earlier version of Eventon.