We’re having issues where the calendar breaks (won’t load next or previous month and calendar tiles won’t load/ghost load). When it does this I have to purge the website cache and then it starts working again. It broke when we were showing 20 clients the calendar in a conference room. Really bad timing. It also was broken when I came into work this morning. Is there anyway you could login and check it out? I need to get this resolved as soon as possible.
Our EventOn links:
https://visitpalatka.com/eventon-fullcal/
https://visitpalatka.com/eventon-events/
https://visitpalatka.com/eventon-events/submit-an-event/
Please help!!!
Thank you.
Hello,
Please go to EventON > EventCard > try a different Feature image display style.
Usually when you change it, then save EventON Settings, then change it back, it should work. Could you try and let me know?
Perfect! Please keep us updated.
I am going to check with our next failed order that comes in to make sure that it works
That makes sense – it not something that we are switching on when the booking is auto created so I can go through and make sure that is on in all the old bookings and new ones going forward
No, it is not private.
Please test it in this way; If you go to this page (https://helpdesk.ashanjay.com/ticket/countdown-time-is-running-3-hours-behind-of-event-time/) from any browser that you have not signed in, you can see the all page content. Please remove that page. Thank you.
I discovered the when I edit the capacity/amount, save the RSVP window and NOT UPDATE the event, it works. but that is not the way you would expect it to work. The capacity should not change back to the old amount after updating the event.
Ashan,
The same on dev2:
https://dev2.myeventon.com/wp-admin/post.php?post=56612&action=edit
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.