Archives: Replies

Thank you for letting us know. Ashan will check this ASAP.

We are sorry for the delay. Ashan will check this ASAP.

Thank you for additional info!

Hello,

We are sorry for the delay. When I try to login to your website, I get:

Error: El nombre de usuario FormUGT2030 no está registrado en este sitio. Si no estás seguro de tu nombre de usuario, prueba con tu dirección de correo electrónico en su lugar.

Could you check and let me know?

Could you try using the same login info you used to login here?

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Perfect! Please keep us updated.

It says that Event On isn’t registered on the website. Could you check?

The only way that Single Event Page can be customized is 

https://docs.myeventon.com/documentations/customize-single-events-page/

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Hello,

I cannot access the website:

LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.

Could you check?