Reply to: tickets(375690)

I reversed it back, but location is still white.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(376072)

Please check now.

When you change Appearance and you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Reply to: tickets(376189)

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon

Click on Download all eventON events.

Reply to: tickets(376189)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(375601)

This is where the issue is “…the event time is set to 16:15 our local time in tickitino but when the event is created automatically through an api in eventson calendar the time is set to universal time +1…”

It seems that tickitino provides the time in UTC timezone for EventON to save. EventON just saves it, the same way you select it in Edit Event:

Reply to: tickets(376183)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you go to Edit Event > make sure that Number of repeats isn’t 1000 or similar number:

Reply to: tickets(376198)

Hello,

You can cancel your subscriptions by following this guide:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Please check and let us know.

Reply to: tickets(375297)

That’s ok I understand. May I just ask what will be the seat numberĀ  data for that?

 

add_filter('evotx_csv_row', 'evotx_add_row',10,4);
function evotx_add_row( $array, $tn, $td, $EVENT){
	$array['new_field_slug'] = $EVENT->ID;
	$array['new_field_2_slug'] = $EVENT->get_title();

	return $array;
}

Reply to: tickets(375601)

Hello is there a way to save in local time instead of UTC because i did follow this documentation