Reply to: tickets(375601)

…the event is created automatically through an api in eventson calendar…

Could you let us know more about this? How do you create events using API?

Reply to: tickets(376010)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(376013)

Hello,

I went to EventON > Scripts & Styling > enabled Write dynamic styles to header, so could you check if it fixes the issue.

Reply to: tickets(375860)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(375851)

Hi.

 

Sorry for the delay in responding.

Yes. I saw it red, but it was displayed blue.

Anyway, since I saw it change twice with two updates, I’m leaving the CSS rule, since it’s the only change I’m making.

Thank you very much for responding.

Kind regards.

RW.

Reply to: tickets(375860)

As I mentioned, I no longer work for that company and the payment came from my personal PayPal account which is under my personal email. I don’t have and haven’t had access to the email account which was used to setup the account with eventon.

Had I had access to that email and knew about the renewal I would have cancelled prior to the renewal.