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Replies for tickets on suppota

Reply to: tickets(407706)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(407704)

Hello,

I changed these two settings to make the text black:

When you do any changes to EventON > Appearance, please go to EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

This CSS code changes the font-size on mobiles only:

@media (max-width: 900px){ .eventon_events_list .eventon_list_event .evoet_cx span.evcal_desc2, .evo_pop_body .evoet_cx span.evcal_desc2 { font-size: 20px; } }

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

Please check and let me know.

Reply to: tickets(407682)

When you enable ”Enable language corresponding events”, EventON adds /var to each link to correctly translate events.

If you copy a link and then put it to, for example, Facebook, it’s much better to send there as full link as possible.

Reply to: tickets(407388)

Yes, that is the exact problem we are finding when activating the Event Tickets plugin.

And the same thing happened to me with the debug log a few days ago, for some reason it is not appearing.

I’m not an IT expert, so any insights you can give us to solve this issue will be greatly appreciated.